The Information We Collect
CBC Health collects information by various methods including information actively provided by its lead providers, customers and information arising from customer surveys and general feedback. The types of personal information we collect include name, contact information, identification information, credit information and other data types as appropriate. Credit card information is used for billing purposes only. We may record calls to or from our patient care coordinators/customer service representatives for purposes of accuracy, performance reviews, training, and general quality assurance.
How We Use This Information
This information is used to aid in the provision of our various products and services, including customer service, accounting, billing, collections and the marketing of other products services. CBC Health may use aggregate or anonymous information for various uses for itself and third parties.
Who We Share This Information With
CBC Health does not share personal information with any third parties except as disclosed in this policy. CBC Health may provide personal information to the CBC Health’s subcontractors and professional advisers (which shall be bound by privacy obligations) to assist the CBC Health’s uses disclosed herein.
Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.
Individuals may review their personal information contained in the CBC Health’s files by contacting the CBC Health’s privacy officer. If an individual believes that any of their personal information is inaccurate, we will make appropriate corrections.